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Jenny Craig

Jenny Craig
Overall Satisfaction Rating 3.97/5
  • 5 stars
    80
  • 4 stars
    22
  • 3 stars
    4
  • 2 stars
    2
  • 1 stars
    17
Based on 125 ratings submitted in the last year
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Jenny Craig is a weight loss and wellness company that provides personalized support to help members lose weight and keep it off. The program provides custom, one-on-one encouragement and guidance from a highly trained consultant every week. Jenny Craig also provides convenient, nutritionally balanced menus with more than 100 delicious, ready-to-eat menu items crafted by the company’s chefs. Jenny Craig has been successfully helping people achieve and maintain their weight loss goals for over 30 years with its scientifically proven program.

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Ranked Best Diet for 8 Years Counting
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BOTTOM LINE

Jenny Craig’s delicious, prepackaged food eliminates portion control guesswork. The cost may be high for some dieters, but the program has a proven track record of results.

PROS

  • Science-based
  • Tasty food
  • One-on-one motivational support

CONS

  • No gluten-free options
  • High cost

Top Jenny Craig Reviews We Found

Rated with 5 stars
Verified Reviewer Verified Buyer

I really like the convenience of having the Jenny Craig menu and that I can have my meals all planned out for me. All of the meals, basically, is really good. ... I've lost over 25 pounds in a year and I've lost lots of inches.

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Rated with 4 stars
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Verified Reviewer

I thought this was so easy and the food is delicious. I didn't give 5 stars only because I would like to see more choices and less expensive but overall I will do it again…

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What is Jenny Craig?

Jenny Craig has weight loss and weight management programs that promote healthy relationships with food, active lifestyles and a balanced approach to living. The Jenny Craig diet combines one-on-one personalized support with structured meal planning to achieve users’ weight loss goals. This comprehensive approach to dieting focuses on three cornerstones: food, body and mind.

The average Jenny Craig food cost is around $25 a day for three meals, two snacks and a dessert. Jenny Craig delivers meals to your door, but members can also pick up their orders at an official Jenny Craig weight loss center. While there, dieters can meet in person with a dedicated consultant to discuss their personalized meal plan and individual weight loss goals. Counselors are available by phone, video chat and text. The Jenny Craig app adds another layer of encouragement by tracking your progress and connecting you to your consultant, even when you’re on the go.

How does Jenny Craig work?

Jenny Craig members follow an individualized menu plan and meet weekly with a private counselor. All plans require you to eat six times each day. Members on the Jenny Craig Rapid Results plan do this during a 12-hour nourishment period. Menu options include spaghetti and meatballs, chocolate lava cake, pizza, cookies and pancakes.

The program boasts a 35-year history and countless success stories. A study published in Journal of the American Medical Association found that dieters using the Jenny Craig program lost three times more than those dieting on their own and had an average weight loss of 10% of their starting body weight after one year.

Jenny Craig menu

The Jenny Craig meal plan includes pasta, burgers, pizza and chocolate. The program’s premium entrees are the basis of every meal, but you can incorporate your own fruits, vegetables and dairy for added balance and variety.

Consultants guide you on how to combine meals and Jenny Craig snacks with the right additions to create a complete and nutritionally balanced meal plan. For example, Jenny Craig shakes can replace meals when you’re too busy for breakfast, and they pair well with fruits or vegetables to create nutritious smoothies.

Jenny Craig FAQ

How much does Jenny Craig cost?
Each full day of ready-to-go Jenny Craig food costs about $25 (plus shipping), which averages about $170 a week. This price includes breakfast, lunch, dinner and two snacks. Depending on the plan you choose, your location and the time of year, a month’s worth of food can cost between $500 and $800.
Where can you buy Jenny Craig food?
Jenny Craig’s prepackaged menu items are available for purchase by phone or from its website. You can have your food delivered to your door, or you can pick it up at your nearest local Jenny Craig weight loss center. Snack packs, busy morning bundles and on-the-go lunches are also available through Amazon’s official Jenny Craig store.
What kind of food does Jenny Craig have?
Jenny Craig has balanced, nutritionist-developed meals that it prepares fresh before freezing. More than 100 breakfast, lunch and dinner items are available in addition to snacks, desserts, bars and shakes. Personalized menu options include low-carb and diabetic-friendly low-sugar plans as well as options it specially formulates for women or men.
Does Jenny Craig have a vegetarian plan?
Yes, Jenny Craig offers a complete vegetarian plan that includes a variety of healthy meatless meals. Consultants also provide individualized support to vegetarian members and help tailor menus to suit their specific needs.
How much exercise does the Jenny Craig diet require?
The Jenny Craig diet does not require exercise, but it does encourage it for the best results. Consultants can personalize a physical activity plan to fit your daily routine, and you can choose whichever exercises you prefer.
How easy is it to follow the Jenny Craig weight loss program?
The Jenny Craig weight loss program is relatively easy to follow, according to reviews. Getting personalized planning and one-on-one support from your consultant creates accountability and motivation that makes it possible to stick with the plan and reach your weight loss goals. Plus, the program’s prepackaged meals eliminate meal prep and make it easy to eat six times a day.
How much weight can you lose on Jenny Craig in two weeks?
On average, Jenny Craig members following the program lose about 1 to 2 pounds per week. Those following the Rapid Results plan often lose more.
Is Jenny Craig healthy?
Yes, the program’s nutritionally balanced menus come from registered dietitians, nutritionists and food technologists and follow established nutritional guidelines. Jenny Craig doesn’t use any artificial flavors. Dietary intake ranges from 1,200 to 2,300 calories per day, depending on each client’s specific weight, fitness habits and motivation level.

Does Jenny Craig work?

Yes, Jenny Craig works. It is ideal for dieters who don’t have time to cook and are motivated by one-on-one coaching. Research shows the program’s individualized support and structured meal planning helps members lose weight and keep it off. Plus, the wide variety of available meals means almost anyone can find a plan that suits their needs.

Jenny Craig Reviews

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 3, 2019

I was on Weight Watchers at one point, I lost a lot of weight. When I was losing the weight for Weight Watchers, I had got laid off from my job, and I had time to cook. But I got frustrated on trying to figure out what I was gonna cook, and what was in it. I was reading this and I was looking at the points, and it was just too much. I work now for the Turnpike, and I’m very busy in the winter, and I need to already have something done, something I can pop in the microwave. Sometimes, I have to spend a night at my job. I plow the snow for the Turnpike, and we have to be here for days at a time. And Weight Watchers was not gonna work for that because I don’t have time to cook.

I was curious with Jenny Craig and wanted to see how the plan worked. I Googled it and made an appointment. My very first reaction a little intimidated because when I came into the office, I didn’t feel welcome. I started to turn around and go to another site because from what I saw it was only two people that was working. One was in the back with a client, and there was another person that was there in the front but they never even acknowledged me. I used to work in retail. And if I’m busy, I would acknowledge the person that’s standing next to them. You look up, you see the person, you put your head back down like the person’s not even standing there is rude. It’s very rude. But I sat there contemplating if I should stay or leave. I know I needed to do this to lose weight and Jenny Craig is the closest to my house. So I decided to stay and give it a chance.

The person that I’m working with is Stephanie. She’s been very good and very patient with me. My weight sometimes goes up and down, and she’s always been encouraging. I get a little discouraged if I go up a little, and she’d talk to me and encourage me. She would tell me maybe it was something that I’m not doing, or I’m not getting enough water. She takes that time to tell me that and try to keep me on track. And it makes me feel comfortable. But I had a problem with Lynn, the manager at the Edison office. I had to even call the headquarters because it was some issues with her, and I told them about it. I don’t know if it was ever addressed. I didn’t follow up on it.

Whenever I have to see Lynn, we’d talk about whatever’s going on with me, and that’s it. I just wanna get my good and go. One time I was there and I had a 9 o’clock appointment, but I didn’t get out of there until 12:00. But there was no one there but me and another guy. Lynn was there this particular time. She kept lying to me. I had paid extra money so that I won’t have to pay the full price, so I can get the 10%. And I asked her why was it so much? I never paid that much money before. She kept trying to blame it on the computer. I asked her what was going on and why was it taking me three hours to leave? I never had this problem and I never been there that long just to pick up.

When it came time for me to pay for my food, Lynn said it was 170. I told her that I was not paying $170 since I’ve been paying 150 or 160 at the most. She couldn’t remember if I had the 10%. I told her that she was the one that offered it to me. I paid the additional money so that I can keep the 10%, but now she was not gonna give it to me? She then put in my 10%. Majority of the time that I go into that office, and she’s there and she has to help me, I get a little crazy as far as in my head.

I hate when Stephanie is not there. For the next two Saturdays she won’t be there. So I have to deal with Lynn. There was another time I came in and Stephanie wasn’t there, and I spoke to Lynn. I have a system that I keep for myself. I remember things by the way I keep it in line. Lynn saw that I had numbered, and put the dates on top of the menu. But I don’t put them all the way across. I looked at Lynn, and then she takes and numbers the whole thing across the board. I asked her why would she do that? Just because she saw that all the numbers were on top, all the dates were on top of each day, didn’t mean for her to do it for me. I don’t want her to do it. I was so frustrated because I like to do it myself. I number it as I go. That way, I know I didn’t have that day because there’s not a date on it.

I keep my menu inside of a calendar, and I mark off each day that I collect all my food in the morning because I take enough with me to last me through lunch and snacks. And then when I go home, I have my dinner. And the way I do it in the morning, I put each calendar day, and I mark off the day on the calendar. I’ve been doing it since January, since I started the program. But Lynn messed me up a little bit that week.

I was put on a 1,500 count and the only thing Lynn did that was a good thing for me was putting me on the 1,200 count. So, that meant it took away a yogurt and a fruit from me. She told me that I could just have a fruit if I get hungry. I was eating a whole piece of fruit in the morning. My breakfast was a shake or either a yogurt. And then I have another piece of fruit. It was actually a little too much for me, and I wasn’t realizing. I noticed when I was on the 1,500, I was moving my weight more. But I wasn’t losing like I am now on the 1,200. The 1,200 gets me a little hungry, but if I get hungry, I can always go back in and grab the other half of the fruit that I had from the morning after I have my lunch.

I've lost about 32 pounds since January. I was 225, and I’m 193 now. And I really love the food. I don’t like everything. The peanut butter cookies and the lemon cookies are like wood. I can’t stomach them. But I like the fact that I can change at least three things on the menu. So, I scan the whole menu to make sure that I like everything. I’m getting used to the cinnamon rolls, they’re good. I try my best to keep up with going to Jenny Craig because it works for me. I already know what I’m gonna eat every day. I don’t have to stress about what I’m gonna eat, when I’m gonna eat, or I gotta cook this, I gotta cook that. I love the way that it’s so convenient. I will recommend Jenny Craig.

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Jenny Craig response

Hi Kenya,

Thank you for your review. With Jenny Craig, we plan and prepare everything for you! You will never have to worry about counting points or cooking your meals after a long day of work. Your Consultant will also work with you to keep you on track to get to your goal! We hope to continue supporting you on your journey.

Thank you again and have a great day,

Jenny Craig Service Operations Manager

9 people found this review helpful

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Aug. 3, 2019

    I had tried Nutrisystem and the food was nasty. At that time, my mom was alive and her life's wish was for me to get thin. One time, I was watching a commercial with her and I said I would try Jenny Craig. And it was heaven-sent. The food is delicious and it works. I used to be size 58 and now being size 32, it's just like night and day. One of the girls I was seeing when I started said she couldn't believe I was the same Isaac. And I am still losing weight because I want to lose a couple more pounds. At weekly consultant meetings, Harry is always very encouraging. But whoever gets me is impressed at how much weight I've lost.

    With this diet, you can do it because the food is delicious. I don't feel like I'm starving. When I did Nutrisystem, some of the food were gross and after I ate their food, I was still feeling hungry. I love sweets too, and Jenny Craig's deserts really are great. I also like their turkey burger. I put mustard and onions, and it's great. Jenny Craig has changed my whole habit. What I like about it is that you eat six times a day and there is such variety.

    One thing they need on the market and that they're not really going after is the men. People think Jenny Craig is for ladies. I see all those commercials for Jenny Craig and it's always a female. They need commercials where I, for example, would talk about the gentlemen who come into Jenny Craig. If people would see how much I and other people have lost, that market would explode. There's a lot of men who are fat and are maybe embarrassed but if they saw other men who have gone through the program, they would come in. I'll be Jenny Craig's spokesperson.

    In fact, I've recommended so many people. I have brought in a bunch of people because I see a lot of men and most of us have gone through Nutrisystem first. They would say that it was awful and that they don't wanna go through this again. But I tell them to trust me on Jenny Craig and that the food is delicious. One day, I invited a couple of friends to my house and I made them what I was gonna eat because I always have extra. They were going, "Whoa. Is this Jenny Craig?" "This is delicious." Then when I gave them the desert and they saw the cheesecake and the chocolate cake, they said, "Now, you're cheating." But I told them I wasn't. I told them to look and that it was on the menu. I told them they would get to eat this on Jenny Craig and that it works. I showed them an old picture of me, and they go, "Whoa, is that you?"

    This is so funny. When I eat, people would say my food looks good and ask if they can taste it. I would tell me no and to go to Jenny Craig and buy their own. Others would go, "You're not on a diet. You're not supposed to eat that." Then I would get the box and say it's Jenny Craig. One lady told me that she thought Jenny Craig's food was yuck and that Nutrisystem's was a lot better. But I told her I had tried Nutrisystem and that Jenny Craig was better. I let her taste it and she agreed that Jenny Craig's food was better. It tastes good. It's fulfilling and it works.

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    Jenny Craig response

    Hello Isaac,

    Thank you for your review and congrats on your success! We are so happy to hear you enjoy the meals and that Harry and the Consultant have been able to support and guide you throughout your journey. We wish you the best and hope you see more great results.

    Have a great day,

    Jenny Craig Service Operations Manager

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: July 26, 2019

    I've seen Jenny Craig on TV quite a bit. I've seen some of it in magazines as well. I tried losing weight on my own. And I lost my husband just four years ago, and then my son moved out last year. So, I was at a crossroads. I've tried it on my own. I was at the Wharton Clinics with a doctor. I had various things, but it's just not enough discipline for me. So, it was like I needed to make a change. Last year when I knew my son was moving on out, I thought, now is a good time.

    I kinda hit a wall where they do they say that with grief, that can happen. So, I thought to myself, this way, if I have a list of what I need to eat, I don't need to figure out anything as far calories and carbohydrates. Eat this on this day, in this order, and I'd be good. I went online, looked up a bunch of information and read some of the people that have been successful at Jenny Craig. And then, I went over for a consultation, and then I decided to join for the two-year, and that was on October. So, I lost 20 pounds. I have put a couple of pounds back on the last time.

    I'm an office administrator at a school, so I'm off for the summer. So, I'm not as disciplined as I'd like to be in the summer. I've been out, and not so much of the exercise components enough, but I needed to get into that too. But it doesn't matter how much exercise if I'm not eating right. And my dog's older so it doesn't walk as much either. So, down the road, as horrible as it sounds, I was talking just last week to one of the girls over there and was saying, "I'm planning on getting, once he passes." And every time I think I'm getting ready for it, 'cause he has thyroid issues, he surprises me and he's still kicking, and he makes it forever. I can't wait, but at the same time, I'm hoping to get a couple of dogs who will also put me back into that huff mode that I've been in before, where I used to walk quite a bit. And that's a good way to keep your weight off as well.

    So, I have found the last couple of years, just the combination after my husband passing, and then me working, and then some of it was grief, but then the other part of it is just being lazy or the dog's not going outside, I'm not going out. And then, I'm okay during the day, especially at school. But once I get into the night time and I'm sitting in front of the TV, I'm not hungry, but I'm eating.

    From the very beginning, I started snacking, but I'm getting stuff. So, it's not in the house, and I don't have teeth. So, I'm getting the sugar-free Jellos, I'm having little tomatoes and the dill pickle cucumbers that are out now, and those types of things that if I do have the munchies after my last snack, say 9 o'clock, then I can sit and have something that even if I'm eating it, it's like 25 calories. It's better than a box of crackers or a bag of chips. I'm also babysitting two days in the summer. So, a couple of times, I've been to the Dairy Queen with them and having ice cream. So, I have to watch that, and I realized it, but it's nice to know, weighing yourself all the time, why that's happening.

    I had even mentioned to one of the girls the coffee part. I love coffee and I like the flavored coffee. I used to take it black, but she had also said to me, "For every coffee you drink, you almost need an extra water." So, that was an interesting part. And then, I tried to have that earlier if I'm doing that same as to my Advil that I was taking a few times. I have allergies in the summer. And the reactant doesn't bother me as much, but if I take an Advil, it's because of inflammation, that can also bother me and retain the weight. And it's been interesting watching that as I'm keeping track of that on the sheet all the time when that happens. And so, some of that is just me getting to know my body. And it's interesting to know when I've gone up, I'm thinking, "I ate everything I'm supposed to eat, why am I still up a pound or half a pound from last weekend and I haven't lost anything? Oh, I've had three Advils this week." So, that's been a huge learning curve for me.

    So, it's good now. I'm getting better. I was in a bit of a low. I'm hoping to jumpstart again. I was getting better the last week. I also had a colonoscopy book and I had a dental service. So, when I'm off work, I get a lot of stuff done, so I don't take time off during the year. It settles through me too. The colonoscopy was great. I lost five pounds overnight with all the cleanout which was wonderful, not the way I'd wanna do it. But then the next few days, as far as weighing up, even though I followed the program, I put it back on. I was surprised at that, and they said, "That could just be the water weight. It could be just your body getting back into it. It could be a variety of reasons."

    The meals are very good. I know that some of them like a lot of the Mexican stuff. I have foods that I didn't realize I could switch them out. We were talking about that about a couple of months ago. And they said, "Up to maybe two substitutions, not many more 'cause then you're fussing with the program," which I understand. But I'm not like an enchilada person and the spicier meals.

    The other ones, I really enjoy. And for work, it's great because the principal normally releases me for half an hour. I've been into the coleslaw lately that I really like, and I'm finding it very filling. And it doesn't get as soggy as salad. So, I've been eating it with either balsamic or I've even gone with just oil and vinegar. I love the other salads as well, but for work, I find the coleslaw travels better and it stays fresh. I've enjoyed it. The desserts are excellent too. I said to the girl when I was first losing my weight that I'm so gung ho at the very beginning. And into after Christmas eve and into March, I did say to her, one of the reasons they are so successful is because they cover the salt and the sweet part of you, as far as their snacks go. Last time, I'm eating a cupcake. I can either get the tortilla chip. And I'm the person that I do like the sweet, but I also crave the salt. So, it's nice.

    I've had bad days for some reason, something's got to me and I've been stress eating and I know I'm doing it, but I can't stop. I'm just like, "Okay, it's one day, it's done. Tomorrow, here's our day and just start with the menu." And I know that I can bring myself back which in the past, you might go two or three days before you really start eating healthy again 'cause it feels this is on you to do it.

    I find the meals great even in the morning. Like I take the dog out in the morning. A lot of times I'll get up, and I will eat my entree while I'm in the front of the dog doing his business. And then, I will take myself a yogurt and or a banana to work, to have, when I get to work, some fruit or some cherries. And I'll have that with my morning coffee before I have my barm in the morning. So, I space it out, so that I don't feel like I've eaten a whole bunch when I've gotten to work at 9:00 and I'm starving. And then, the school I'm at does not have a cafeteria. There's nothing really close by within walking distance. So, what I bring is all I have, which is great 'cause I'm very disciplined with that.

    And then I've learned the tricks of the trade through the day of what I can and can't have and what I like better. Like in the afternoon, I love the dark sweet pitted cherries that you buy frozen. They're so good. And they're 90 calories with 3 grams of fiber. And she said like it's 12 that's on the sheet to have. I like them because they give me the sweetness, and sometimes, I'll eat them even semi-frozen, so I slow down a little bit especially in the summer, but it's just enough for me for sweetness in the afternoon.

    For me, Jenny Craig was just at the right time. It was a choice I made for me. It was an adjustment at first. When my husband was alive, I was the one who did all the shopping, I did all the cooking. So, that took, number one, a huge amount of my time which I never realized 'till I started Jenny Craig. And even the grocery shopping now. I don't spend hours in the grocery store buying stuff I don't need. I have a list. I buy my skimmed milk that I want. I would buy my vegetables. I buy rye bread once in a while. But other than that, that's all I buy. And my frozen fruit. And that part of it is great instead of up and down the aisles and buying whatever is on sale even though I don't need it, and then you have it there to eat. So, for that part, it's been great.

    I'm quite satisfied with Jenny Craig, and part of the reason I regressed the last of the while is, I know, partly me. So, I know I'm doing it. I'm more weary of it the last few days, and we've been talking about if from my visits because I was up half a pound, and I lost a couple of pounds and I'm a pound, and I've lost a pound, but I like to continue back on just losing. So, I know that's coming. I just have to adhere to the plan and then, I might exercise once I get there.

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    Jenny Craig response

    Hello Diana,

    Congrats on your success! We are glad you decided to take that first step in getting healthy and gave the program a try! You are absolutely right, with Jenny Craig we do all the planning for you. No counting calories or points, and you enjoy 6 delicious meals a day. We hope you are doing well with your health goals.

    Thank you again and have a great day,

    Jenny Craig Service Operations Manager

    7 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: July 13, 2019

    I’m on my third time that I ordered from Jenny Craig. The only problem is as soon as I stop, I gain it all back. It is very expensive too. And the last time that I was there, when I bought it before I stopped, I spent a lot of money, like $2,000. But everybody’s been pretty nice. I was a little disappointed the last time because my regular girl that I had for a consultant was really nice, and then all of a sudden, someone else starts calling. I said, “Whatever happened to my original girl, Crystal?” And she said, “You’re not gonna have her anymore.” And then whenever this new girl sent me my food, she sent the wrong schedule. She was supposed to do week one and three, but she sent me the schedule for week one and two.

    I have a lot of problem with indigestion. So, a lot of the items on the menu, I can’t eat. I just would get really sick with them. Anything that has like a sulfur mix, it gives me really bad heartburn. So, they allowed me to replace six items on their menu. But I’d have a lot of wasted food. But I like their chicken sandwiches and their hamburgers. The cheesecake and the lava cake were good as well.

    I lost 15 pounds this time. But that was a long time. I can’t exercise a lot ‘cause I have a really bad back. And I know I would probably lose a lot more if I could move around more. But I can only do so much and then I have to lay down during the day. When I talked to Crystal, I had told her that what I would like to do, if I could get on some maintenance program so that I wouldn’t have to order all the food. I could just pick out like one and three that I wanted, and not get the breakfasts. I’m not a big egg eater. I don’t eat too many eggs. But, some of it was okay. But maybe it was just that I’d done it for so long. It was like four months it took me to lose that 15 pounds.

    I would always recommend it to other people. I have a lot of people ask me did I go on a diet or how did I lose my weight? But I’ve gained everything back that I lost. I’m almost back to 160 again. So, it’s just too heavy for me. When I was working, I was really thin. I wouldn’t have weighed like 105. So, for me to get this heavy, I do get a lot of steroid shots though too. And I’m hungry constantly. But then, if I had my meals planned through Jenny Craig then I did really good. I didn’t have a problem staying with the program at all. I didn’t have that problem because I always cut up my fruits and the vegetables that I had.

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    Jenny Craig response

    Hello Janet,

    Thank you for your review. We are sorry to hear about your Consultant and receiving the wrong foods. With Jenny Craig, we do offer a weight maintenance program. Your Consultant will help you mix in Jenny meals with meals on your own so you can keep of all the weight you worked so hard to lose! For more information, call our team at 1-800-536-6922.

    Thank you again and have a great day,

    Jenny Craig Service Operations Manager

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: June 9, 2019

    I had done Jenny Craig once but I wasn’t as committed to the program as I am now that my kids are grown and gone. I’m almost 52 so this time, I was really ready to make it a full commitment. I started January 25th and I’ve lost 45 pounds. I really appreciate Jenny Craig. From experience, I would not have been able to do it on my own. That includes a two-week trip to Israel and I didn’t even lose ground while I was there because I was making better choices. Plus, we were walking an average of 5 miles a day.

    My first consultant was awesome but she was just really young so I switched to someone that was closer to my age. I felt like I would connect better to someone else who understands the challenges of menopause and a 50-year old body versus a 20-something-year old body. Mary is my consultant now and she’s been incredibly supportive. She’s been awesome. She’s like a cheerleader on the other side of the phone. I was worried about doing it from home. I was thinking if I couldn’t do it face-to-face with somebody weighing in, how am I gonna do it on my own by myself at my house, weighing in and then just talking to someone once a week. But it’s been really great and I look forward to those calls every week. If she’s travelling, I always have somebody great who fills in.

    My son’s getting married a week from Saturday and I bought the dress before we went to Israel. I kept the larger size instead of keeping the smaller size ‘cause I thought Israel was gonna happen. I would lose ground and I needed to make sure that it fits me when I get back. And I weigh less now than I did when I bought the dress. We were in Florida about 3 years ago and I bought these little shift dresses. They barely fit when I bought them and I told myself what we always tell ourselves, “I’ll lose weight. It’ll look great.” I came home and washed them. Even though it was cold water, they didn’t fit after that and I was pretty flustered. I threw them in the downstairs closet so I didn’t have to look at them. And they fit now. They don’t touch anywhere. I can bend over and move and sit down, and they’re not tight anywhere on me now.

    I love the meal plans. I follow the program and I don’t cheat. I’m on Rapid Results and I’ve just stayed on Rapid Results plan the whole time. I do the same 4 menus over and over. Menu 1 and 2 will come together in the mail, and then every other week, I get the next two menus. Then it just flips back over. So, after 1 and 2, I get 3 and 4, and then I go back to 1 and 2. I like all of the meals. The thing I like the most is the whole-wheat sesame bagel for breakfast. That’s a weird thing to have as a favorite breakfast, but I put one teaspoon of peanut butter across it and chop up a green apple. It's like a super happy breakfast. I use the peanut butter for my dairy and it’s very filling. I also love the fact that I can actually have triple-chocolate cheesecake. It’s delicious. I’m also really glad that the menu plan only gives it to me once a month.

    The quality of the meals is really good. They taste really good. I can always pop an Italian wedding soup into a bag and I can even eat it cold. It’s good even if it’s cold. Our son was over on the weekend and there’s not a lot to eat in my house because of Jenny Craig. He ate the chicken tortilla soup and I gave him a bag of the tortilla chips to eat with it, and he thought it was really good. I’m really pleased with Jenny Craig and I’ve already recommended them to people. Anybody who says, “What have you done? There’s a big difference.” I say, “Jenny Craig.” I feel so much better and I’m able to do so much more. It’s amazing just how much of an internal transformation that external transformation brings.

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    Jenny Craig response

    Hello Tamara,

    We are so glad to hear about your experience and congrats on your 45 lbs loss! With Jenny Craig, you never have to feel like you are going through this journey on your own! Our Consultants provide great support and tips to help get you to your goals. Thank you again for sharing your experience.

    Have a great day,

    Jenny Craig Service Operations Manager

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    Rated with 2 stars
    Verified Reviewer
    Original review: May 29, 2020

    Yes, the food is good. But I actually gained weight on Jenny Craig. And I was severely constipated. But the kicker was the poor customer service. My boxes arrived late. I did not get emails when they were coming and when I called was told to expect delays of 5-7 days due to Covid19. I think when people sign up they should be aware of this. I was on autoship specifically, because I believed they would help me get my orders on time. Also, Jenny Craig online is not the same as Jenny Craig locally, those are franchises. The franchises may provide a better experience. I canceled after a few weeks.

    Jenny Craig response

    Hi Tracy,

    We're sorry to hear about your experience. Thank you for sharing your feedback with us. We will have a Manager reach out to you soon.

    Thank you,

    Jenny Craig Service Operations Manager

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    Customer increased Rating by 2 stars!
    Verified Reviewer
    Original review: May 6, 2020

    Pros: The food is good and the diet itself is easy to follow. Cons: Not only is the food expensive, but shipping is $29.00 and orders did not arrive in a timely fashion. I also pay $19.00 membership fee so in effect I am paying $48 in addition to food costs, and am unable to get food in time. Since you primarily eat only their food, not getting the order as promised causes disruption to the diet itself. I requested that the $29.00 fee be credited to the next purchase to make up for the disruption and was told no. Customer service was not helpful and I am waiting to hear from management. I will likely be canceling membership.

    Jenny Craig response

    Hi Wendy,

    Thank you for your review. We're sorry to hear about your experience. A Manager will be contacting you soon.

    Thank you,

    Jenny Craig Service Operations Manager

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    Rated with 1 star
    Verified Reviewer
    Original review: April 29, 2020

    The food is absolutely disgusting and super difficult to cancel your membership! Don't do it!! Call center workers don't have any answers or know how to do anything. They won't cancel your membership and make you call more than once with extremely long wait times. I had very direct questions and was given very indirect answers. The whole company is a joke.

    Jenny Craig response

    Hi Amanda,

    We're sorry, we are experiencing higher wait times.

    We researched your account and see a team member processed your Satisfaction Guarantee Refund this morning and canceled your account as requested. We're sorry for any confusion. You'll see the refund back to your card within the next 5-7 business days.

    Thank you for trying Jenny Craig, we wish you all the best on your health journey.

    Thank you,

    Jenny Craig Service Operations Manager

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    Rated with 1 star
    Verified Reviewer
    Original review: March 5, 2020

    I have done the Jenny Craig program twice. (I didn't learn my lesson the first time.) First the pros: 1. You WILL lose weight. Now the cons:

    1. The upsell. Whatever sale you are responding to, she will try to sell you the more expensive program. (The Spa Lady approach for those who remember.)
    2. The real cost. The food is VERY expensive.
    3. Nutrition. The food is high in sodium and sugar in some cases. You are just eating this in small quantities. They do follow the Canada Food Guide, but again you are just eating small portions of unhealthy food.
    4. The food is generally awful. Picture the worst airplane food in your freezer.
    5. You are not learning better eating habits. You are continuing eating unhealthy food but in small quantities.
    6. You are HUNGRY all the time. 1200 to 1500 calories, especially this type of food, is very difficult to do.
    7. Because you are not learning better eating habits, it doesn't take long to regain the weight after you end the diet.

    8. Customer service. The first time I went on this diet she upsold me to the ~$400 three year maintenance program. After one week of eating the terrible food I realized the poor nutrition was not good for me and went back to see if I could get my money back. (Not for the food, for which I had already paid $300 for 2 weeks) just for the maintenance. As soon as they realized I was done with the program, there was absolutely no warmth or friendliness and I was simply told that there were no refunds.

    So why did I go back years later? As I said, you WILL lose weight. I went back hoping that they had changed their food and philosophy but it was the same thing. This time I only paid for one month of support and one week of food, which I ended up only eating half of. Never again. Honestly, if you want to lose weight you need to change your lifestyle. Some frozen dinners is not going to make you healthy in the long run. Here is the formula for losing weight (and believe me, I have tried them all): EAT LESS AND MOVE MORE. Simple. Oh and stay away from the DNA thing. You NEVER EVER want to give away your DNA, Companies are being paid very highly for DNA. Don't fall for it. Good luck.

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    Jenny Craig response

    Hi Liesl,

    Thank you for your feedback.

    We offer a variety of programs to help clients meet their short or long term weight loss goals. At Jenny Craig we use fresh ingredients to create our chef crafted meals. We pride ourselves on helping our clients build healthy habits that will lead to a healthy lifestyle. The routine of meeting with our Consultants every week and building a plan to overcome challenges helps clients learn how to overcome challenges one their own once they've met their goal. The structure of our Full Planned Menus help our clients learn healthy portion size and how to regulate their metabolism by eating several times throughout the day. They also learn how to incorporate healthy fats, fruits, and veggies with their meals. This helps our clients maximize their weight loss and keep their weight off once they have reached their goal.

    Our DNA Decoder Plan helps clients with key insights that will assist them with their weight loss. We take our clients privacy very seriously and we do not share or sell any DNA provided. Thank you again for your feedback.

    Thank you,

    Jenny Craig Service Operations Manager

    6 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Feb. 9, 2020

    I paid for the lifetime membership many years ago (almost 20). When I went in to enroll today, I was told that it expired. I guess my lifetime should be... over?? So then, I asked what it would cost to just enroll now under a new plan. My options were to pay "about $20 per month" after a 60 day free period, or a flat $149 for 24 months. The food cost was more than double other diet plan options. I was told the costs average out to $25 a day. I was very disappointed in my attempt to return to Jenny. Not the same company. :(

    Jenny Craig response

    Hi Sandra,

    Thank you for taking the time to speak with our Manager. Have a great day!

    Thank you,

    Jenny Craig Service Operations Manager

    7 people found this review helpful
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    Jenny Craig Company Information

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    Company Name:
    Jenny Craig
    Phone:
    (855) 370-3036
    Website:
    www.jennycraig.com