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Jenny Craig

Jenny Craig
Overall Satisfaction Rating 3.19/5
  • 5 stars
    19
  • 4 stars
    9
  • 3 stars
    2
  • 2 stars
    2
  • 1 stars
    10
Based on 42 ratings submitted in the last year

This company is not yet accredited. See reviews below to learn more or submit your own review.

Jenny Craig is a weight loss and wellness company that provides personalized support to help members lose weight and keep it off. The program provides custom, one-on-one encouragement and guidance from a highly trained consultant every week. Jenny Craig also provides convenient, nutritionally balanced menus with more than 100 delicious, ready-to-eat menu items crafted by the company’s chefs. Jenny Craig has been successfully helping people achieve and maintain their weight loss goals for over 30 years with its scientifically proven program.

BOTTOM LINE

Jenny Craig’s delicious, prepackaged food eliminates portion control guesswork. The cost may be high for some dieters, but the program has a proven track record of results.

PROS

  • Science-based
  • Tasty food
  • One-on-one motivational support

CONS

  • No gluten-free options
  • High cost

Top Jenny Craig Reviews We Found

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Rated with 5 stars
Verified Reviewer Verified Buyer

I really like the convenience of having the Jenny Craig menu and that I can have my meals all planned out for me. All of the meals, basically, is really good. ... I've lost over 25 pounds in a year and I've lost lots of inches.

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Rated with 4 stars
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Verified Reviewer

I thought this was so easy and the food is delicious. I didn't give 5 stars only because I would like to see more choices and less expensive but overall I will do it again…

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    What is Jenny Craig?

    Jenny Craig has weight loss and weight management programs that promote healthy relationships with food, active lifestyles and a balanced approach to living. The Jenny Craig diet combines one-on-one personalized support with structured meal planning to achieve users’ weight loss goals. This comprehensive approach to dieting focuses on three cornerstones: food, body and mind.

    The average Jenny Craig food cost is around $25 a day for three meals, two snacks and a dessert. Jenny Craig delivers meals to your door, but members can also pick up their orders at an official Jenny Craig weight loss center. While there, dieters can meet in person with a dedicated consultant to discuss their personalized meal plan and individual weight loss goals. Counselors are available by phone, video chat and text. The Jenny Craig app adds another layer of encouragement by tracking your progress and connecting you to your consultant, even when you’re on the go.

    How does Jenny Craig work?

    Jenny Craig members follow an individualized menu plan and meet weekly with a private counselor. All plans require you to eat six times each day. Members on the Jenny Craig Rapid Results plan do this during a 12-hour nourishment period. Menu options include spaghetti and meatballs, chocolate lava cake, pizza, cookies and pancakes.

    The program boasts a 35-year history and countless success stories. A study published in Journal of the American Medical Association found that dieters using the Jenny Craig program lost three times more than those dieting on their own and had an average weight loss of 10% of their starting body weight after one year.

    Jenny Craig menu

    The Jenny Craig meal plan includes pasta, burgers, pizza and chocolate. The program’s premium entrees are the basis of every meal, but you can incorporate your own fruits, vegetables and dairy for added balance and variety.

    Consultants guide you on how to combine meals and Jenny Craig snacks with the right additions to create a complete and nutritionally balanced meal plan. For example, Jenny Craig shakes can replace meals when you’re too busy for breakfast, and they pair well with fruits or vegetables to create nutritious smoothies.

    Jenny Craig FAQ

    How much does Jenny Craig cost?
    Each full day of ready-to-go Jenny Craig food costs about $25 (plus shipping), which averages about $170 a week. This price includes breakfast, lunch, dinner and two snacks. Depending on the plan you choose, your location and the time of year, a month’s worth of food can cost between $500 and $800.
    Where can you buy Jenny Craig food?
    Jenny Craig’s prepackaged menu items are available for purchase by phone or from its website. You can have your food delivered to your door, or you can pick it up at your nearest local Jenny Craig weight loss center. Snack packs, busy morning bundles and on-the-go lunches are also available through Amazon’s official Jenny Craig store.
    What kind of food does Jenny Craig have?
    Jenny Craig has balanced, nutritionist-developed meals that it prepares fresh before freezing. More than 100 breakfast, lunch and dinner items are available in addition to snacks, desserts, bars and shakes. Personalized menu options include low-carb and diabetic-friendly low-sugar plans as well as options it specially formulates for women or men.
    Does Jenny Craig have a vegetarian plan?
    Yes, Jenny Craig offers a complete vegetarian plan that includes a variety of healthy meatless meals. Consultants also provide individualized support to vegetarian members and help tailor menus to suit their specific needs.
    How much exercise does the Jenny Craig diet require?
    The Jenny Craig diet does not require exercise, but it does encourage it for the best results. Consultants can personalize a physical activity plan to fit your daily routine, and you can choose whichever exercises you prefer.
    How easy is it to follow the Jenny Craig weight loss program?
    The Jenny Craig weight loss program is relatively easy to follow, according to reviews. Getting personalized planning and one-on-one support from your consultant creates accountability and motivation that makes it possible to stick with the plan and reach your weight loss goals. Plus, the program’s prepackaged meals eliminate meal prep and make it easy to eat six times a day.
    How much weight can you lose on Jenny Craig in two weeks?
    On average, Jenny Craig members following the program lose about 1 to 2 pounds per week. Those following the Rapid Results plan often lose more.
    Is Jenny Craig healthy?
    Yes, the program’s nutritionally balanced menus come from registered dietitians, nutritionists and food technologists and follow established nutritional guidelines. Jenny Craig doesn’t use any artificial flavors. Dietary intake ranges from 1,200 to 2,300 calories per day, depending on each client’s specific weight, fitness habits and motivation level.

    Does Jenny Craig work?

    Yes, Jenny Craig works. It is ideal for dieters who don’t have time to cook and are motivated by one-on-one coaching. Research shows the program’s individualized support and structured meal planning helps members lose weight and keep it off. Plus, the wide variety of available meals means almost anyone can find a plan that suits their needs.

    Jenny Craig Reviews

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    How do I know I can trust these reviews about Jenny Craig?
    How do I know I can trust these reviews about Jenny Craig?
    • 2,433,504 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.

    For more information about reviews on ConsumerAffairs.com please visit our FAQ.

    Page 1 Reviews 0 - 10
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Oct. 25, 2019

    I believe in Jenny Craig's product. It's fantastic and great. Also, my personal consultant was very supportive and very knowledgeable. But she got another job and I received a phone call recently where Jenny Craig assured me that they are working on getting a replacement for her. That was a nice thing to hear. They were helping customers since I was losing my consultant I've had for nine months. So they've given me some comfort level that they are not leaving me high and dry, and I understand.

    Other than that, I have totally changed my life, not only physically, but mentally since I started using Jenny Craig. I've lost about 62 pounds and everything changed for me when I lost that weight. It's not just the product and the food that helped. I've lost the physical weight, but they've taught me a new and healthier way of living. They've given me the confidence that I can continue to maintain it on my own when I finally get to my goal. They also taught me a new way of eating and that has given me just as much for myself, a different way of enjoying my life now that I'm healthier. And I never expected to have those kind of results. So I still got a little bit more to go, but not that much. My husband joined, too. He started on his own and lost 20, but now, he's lost a total of 55. So he lost 35 on Jenny Craig.

    Aside from that, the quality of their meals is very good. Surprisingly enough, when you don't know what you're getting yourself into, it's real food and for the most part, I haven't had any issues in terms of consistency of the meals. Though sometimes, somethings were a little off from what I'd normally get. But I've been on this for nine and a half months and that only happened four times. They even have little ways where you can change the food up a little bit, so I've learned some of that stuff as well. They also change their products every season, so that's good. They have a Facebook group online and a lot of us have talked about how some of the products have been. For example, they pulled the pizza, which we really loved.

    As I understand, they have a nutritionist and what they provide is a nutritionally balanced meal. They do a work-up in the beginning and work out what your height, weight, and exercise threshold are. Then they do a calculation internally and come up with what do you need to lose. So it's a calorie based program and you're not limited. Every meal has a little bit of carbs, even if it's just vegetables. Sometimes it's real carbs, like rice, but it's not pseudo or any of these things like Atkins. I know about them but I've never tried them. With Jenny Craig's food, you don't feel like you're missing anything and you're not being deprived of anything. They have a little bit of everything.

    Jenny Craig response

    Hi Kimberly,

    Congratulations on your success, that is amazing! We're very glad to hear your Consultant was able to support and guide you in the amount of time she was at the Center. Thank you for being such a valued member, we hope to continue supporting you throughout your journey!

    Thank you again and have a great day,

    Jenny Craig Service Operations Manager

    3 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Oct. 12, 2019

    I've always heard about Jenny Craig on commercials and online, and for a long time, I've always been struggling with my weight and do the medicine and my weight always been going up and down, and also the stress. It's always been like a New Year's resolution to work out and to lose weight. Two years ago, I wanted to do it, but unfortunately, I broke my foot and I wasn't going to do it. I've heard that Jenny Craig was more easier to keep track of the food, and plus the food was more tastier, and also that you will be able to keep your weight off better than the other food. My grandma was on Nutrisystem, but after she lost the weight, she just gained it back as soon as she was off of it. So when I was all healed up, I decided to go with Jenny Craig on October of last year and start. I've been on it ever since then.

    Kylie has been great with me and also my mom. We've gotten really close with her. And she's been helping me keep track of my weight and my diet each week. She's been on me constantly every week if I gained weight or if I haven't really lost any. She helps if I have any other food or something I can try that's low calories but also tastes good. She's been helping really good. The new employee has been helping as well and she's really nice too.

    I love the menu plan. I'm on the low calorie ones and all the food is delicious. I keep myself on a schedule. I try to get up as early as I can, and I eat every two hours. I try to work out for like 30 minutes a day, for three or four times a week at best. I walk every day or at least three times a week on the treadmill, and stay on the menu as I can, and to not give in to any temptations. The menus are really good and Kylie tries to put as many food that I like as I can. We try to keep up like I can replace at least three things that I don't like and replace it with other food on a menu that I do like. Even with the new food that they bring in, they're just as good as the old food.

    The first goal right now is to get down to 200 pounds. And my overall goal was to get down to at least around 134 for my height. When I first started, I was 276 and now, I'm down to 202. Jenny Craig is a really good diet and it's a really good experience. It is really life-changing. My family members have noticed that I looked like my old self. My aunt is now on it and she's losing weight as well.

    Jenny Craig response

    Hi Celeste,

    Thank you for sharing your experience since being on the program. The great part about Jenny Craig is we not only help you lose the weight, we also teach you how to keep it off with our Maintenance program. Your personal Consultant will guide you on how to build healthy meals on your own as you transition off the Jenny Craig foods. We hope to continue to support you throughout your weight loss journey!

    Thank you,

    Jenny Craig Service Operations Manager

    2 people found this review helpful

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      Rated with 5 stars
      Verified Reviewer Verified Buyer
      Original review: Oct. 10, 2019

      A friend and I did another diet and we lost a bunch of weight and gained some weight back. She told me that she was trying Jenny Craig and so far, she was having good results so it was very convenient for me to get to it. The lady that runs the center that I’m going to is great and it’s always nice to go there. The staff is efficient, friendly and helpful. Everybody is knowledgeable about what they're supposed to be doing.

      The weekly visits are good because it keeps you accountable, which works better for me than just doing it on my own. Instead of dreading it, I look forward to it because I know that I’m gonna get good feedback. They make me feel that they're just as invested in it as I am. They don't just say, “Come in. What did you do? Okay, see you next week.” It’s very personal. When I feel I had a bad week, we talk about that or the plan. They're helpful if I’m trying to figure out what went wrong. And if it’s a really good week, they're just as excited as I am. I did another program before and it was stressful. Jenny Craig has been a much better experience for me and I’m having better results.

      I started in January, but the first couple of weeks, I got distracted with my travel and work and I didn't really commit myself too much to it. I had lost 24 pounds, which was good. But this last week, I went out of town and gained a pound back. I’m working on that, but I’m 58, so it’s a little harder. When I did another program, Ideal Protein, I had success with it, but it was a lot harder to do and I don’t know if it was as healthy.

      I’m surprised at how good Jenny Craig's food is and at the variety. I don’t like everything I’ve been eating though. There are a couple of things that if it is on my menu, I ask to swap it. It's is a great program and it makes it easier for you to eat right. With it, I’m full and don’t feel like I’m starving myself. With all the food, the bars, and the things you have in between, you don’t have to be hungry, so it’s an easy program. Also, I found a pamphlet that was interesting and helpful. And they have such a nice voicemail that makes you feel like these people are interested in helping you. I realize people have to go with what’s convenient, but the center that I go to is convenient. They're a cohesive group that works well and they have good personalities. It also helps that you’re a team. I’m the one doing it, but they're cheering me on. I’d definitely recommend Jenny Craig.

      Jenny Craig response

      Hi Tracey,

      Congratulations to you and your friend on your success, that is great! We're so glad to hear you had a great experience and that you have a great connection with the Center staff. You are absolutely right, our Consultants provide great coaching and accountability to get you to your goal. We know that members lose more weight when they speak with a Coach once a week instead of dieting on their own. Thank you for being a valued member, we hope to continue supporting you with your goals!

      Thank you again and have a great day,

      Jenny Craig Service Operations Manager

      Be the first one to find this review helpful
      Rated with 4 stars
      Verified Reviewer Verified Buyer
      Original review: Oct. 4, 2019

      Someone in my aquafit class had been very happy with Jenny Craig. I started in January and I'm satisfied so far. I'd lost 25 pounds that I don’t think I would have lost otherwise. But it's not as fast as the advertising says. They say that you can lose 16 pounds in four weeks. It's more like a pound a week. Now, the biggest problem I'm having is I've plateaued, I've stalled after the 20. I'd still like to take off about another 15 pounds, but I seem to be stuck for the last couple of months.

      My personal consultant gives tips like how much water to drink. I've been stuck on this for about two months and we haven’t moved very far. Jenny Craig has a lot of papers that they put out, both on the internet and they have them available in a store as well, and I've read all that materials. So, I've really kinda try and follow very closely to the program. The menu plan is okay. They have brought some improvements into some of the foods in the last couple of months. Some of them were pretty awful, but I think that somebody is trying to improve the quality of the food.

      My favorite meal so far is the meatloaf. I stopped getting the desserts because I wasn’t eating them. So, I just had a backlog of the desserts. And as far as some of the breakfast, I'd rather cook an egg than have them. I seem to react a lot to green pepper and there's a lot of green pepper and cinnamon. Those are two things that I can't eat. I'm better off just having a poached egg or egg that I do myself rather than having the additives that I don’t digest well. But I still try and follow the day, like if it's an egg with vegetables mixed up, I will sauté some spinach or something and make an omelet. I didn’t do that at first. I stuck absolutely perfectly to it. But now, I have been trying to make the foods better for me, and maybe that’s why I plateaued. I was getting a lot of heartburn and things from the green pepper and there's a lot of green pepper each food. They did give me a list of how you can substitute, and I've used that pretty diligently.

      Jenny Craig response

      Hi Barbara,

      Congrats on your 25 lbs loss, that is fantastic! Some clients may experience a plateau, it is normal during the weight loss process. Be sure to speak with your Consultant about any changes such as activity level, your calorie level may need to be adjusted.

      Thank you for your feedback regarding our menu, this will be shared with the proper internal teams. We hope to continue to support you throughout your journey!

      Thank you again and have a great day,

      Jenny Craig Service Operations Manager

      3 people found this review helpful
      Rated with 5 stars
      Verified Reviewer Verified Buyer
      Original review: Oct. 3, 2019

      I was on Weight Watchers at one point, I lost a lot of weight. When I was losing the weight for Weight Watchers, I had got laid off from my job, and I had time to cook. But I got frustrated on trying to figure out what I was gonna cook, and what was in it. I was reading this and I was looking at the points, and it was just too much. I work now for the Turnpike, and I’m very busy in the winter, and I need to already have something done, something I can pop in the microwave. Sometimes, I have to spend a night at my job. I plow the snow for the Turnpike, and we have to be here for days at a time. And Weight Watchers was not gonna work for that because I don’t have time to cook.

      I was curious with Jenny Craig and wanted to see how the plan worked. I Googled it and made an appointment. My very first reaction a little intimidated because when I came into the office, I didn’t feel welcome. I started to turn around and go to another site because from what I saw it was only two people that was working. One was in the back with a client, and there was another person that was there in the front but they never even acknowledged me. I used to work in retail. And if I’m busy, I would acknowledge the person that’s standing next to them. You look up, you see the person, you put your head back down like the person’s not even standing there is rude. It’s very rude. But I sat there contemplating if I should stay or leave. I know I needed to do this to lose weight and Jenny Craig is the closest to my house. So I decided to stay and give it a chance.

      The person that I’m working with is Stephanie. She’s been very good and very patient with me. My weight sometimes goes up and down, and she’s always been encouraging. I get a little discouraged if I go up a little, and she’d talk to me and encourage me. She would tell me maybe it was something that I’m not doing, or I’m not getting enough water. She takes that time to tell me that and try to keep me on track. And it makes me feel comfortable. But I had a problem with Lynn, the manager at the Edison office. I had to even call the headquarters because it was some issues with her, and I told them about it. I don’t know if it was ever addressed. I didn’t follow up on it.

      Whenever I have to see Lynn, we’d talk about whatever’s going on with me, and that’s it. I just wanna get my good and go. One time I was there and I had a 9 o’clock appointment, but I didn’t get out of there until 12:00. But there was no one there but me and another guy. Lynn was there this particular time. She kept lying to me. I had paid extra money so that I won’t have to pay the full price, so I can get the 10%. And I asked her why was it so much? I never paid that much money before. She kept trying to blame it on the computer. I asked her what was going on and why was it taking me three hours to leave? I never had this problem and I never been there that long just to pick up.

      When it came time for me to pay for my food, Lynn said it was 170. I told her that I was not paying $170 since I’ve been paying 150 or 160 at the most. She couldn’t remember if I had the 10%. I told her that she was the one that offered it to me. I paid the additional money so that I can keep the 10%, but now she was not gonna give it to me? She then put in my 10%. Majority of the time that I go into that office, and she’s there and she has to help me, I get a little crazy as far as in my head.

      I hate when Stephanie is not there. For the next two Saturdays she won’t be there. So I have to deal with Lynn. There was another time I came in and Stephanie wasn’t there, and I spoke to Lynn. I have a system that I keep for myself. I remember things by the way I keep it in line. Lynn saw that I had numbered, and put the dates on top of the menu. But I don’t put them all the way across. I looked at Lynn, and then she takes and numbers the whole thing across the board. I asked her why would she do that? Just because she saw that all the numbers were on top, all the dates were on top of each day, didn’t mean for her to do it for me. I don’t want her to do it. I was so frustrated because I like to do it myself. I number it as I go. That way, I know I didn’t have that day because there’s not a date on it.

      I keep my menu inside of a calendar, and I mark off each day that I collect all my food in the morning because I take enough with me to last me through lunch and snacks. And then when I go home, I have my dinner. And the way I do it in the morning, I put each calendar day, and I mark off the day on the calendar. I’ve been doing it since January, since I started the program. But Lynn messed me up a little bit that week.

      I was put on a 1,500 count and the only thing Lynn did that was a good thing for me was putting me on the 1,200 count. So, that meant it took away a yogurt and a fruit from me. She told me that I could just have a fruit if I get hungry. I was eating a whole piece of fruit in the morning. My breakfast was a shake or either a yogurt. And then I have another piece of fruit. It was actually a little too much for me, and I wasn’t realizing. I noticed when I was on the 1,500, I was moving my weight more. But I wasn’t losing like I am now on the 1,200. The 1,200 gets me a little hungry, but if I get hungry, I can always go back in and grab the other half of the fruit that I had from the morning after I have my lunch.

      I've lost about 32 pounds since January. I was 225, and I’m 193 now. And I really love the food. I don’t like everything. The peanut butter cookies and the lemon cookies are like wood. I can’t stomach them. But I like the fact that I can change at least three things on the menu. So, I scan the whole menu to make sure that I like everything. I’m getting used to the cinnamon rolls, they’re good. I try my best to keep up with going to Jenny Craig because it works for me. I already know what I’m gonna eat every day. I don’t have to stress about what I’m gonna eat, when I’m gonna eat, or I gotta cook this, I gotta cook that. I love the way that it’s so convenient. I will recommend Jenny Craig.

      Jenny Craig response

      Hi Kenya,

      Thank you for your review. With Jenny Craig, we plan and prepare everything for you! You will never have to worry about counting points or cooking your meals after a long day of work. Your Consultant will also work with you to keep you on track to get to your goal! We hope to continue supporting you on your journey.

      Thank you again and have a great day,

      Jenny Craig Service Operations Manager

      9 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Aug. 26, 2020

      I joined JC almost 2 months ago and started the program with great enthusiasm. The food taste is okay but the food is too salty, full of preservatives, and nutritiously poor! It’s expensive too, the receptionist never greets you with hello or a nice word, the “consultant“ rushes you in and out within 10 min. Some people may lose weight on this program, for me this food is unhealthy, I am also feeling sensitive to some of its ingredients, makes me feel bloated and unwell. Before you fall for great advertising, be careful, this food is not healthy!

      3 people found this review helpful
      Rated with 2 stars
      Verified Reviewer
      Original review: May 29, 2020

      Yes, the food is good. But I actually gained weight on Jenny Craig. And I was severely constipated. But the kicker was the poor customer service. My boxes arrived late. I did not get emails when they were coming and when I called was told to expect delays of 5-7 days due to Covid19. I think when people sign up they should be aware of this. I was on autoship specifically, because I believed they would help me get my orders on time. Also, Jenny Craig online is not the same as Jenny Craig locally, those are franchises. The franchises may provide a better experience. I canceled after a few weeks.

      Jenny Craig response

      Hi Tracy,

      We're sorry to hear about your experience. Thank you for sharing your feedback with us. We will have a Manager reach out to you soon.

      Thank you,

      Jenny Craig Service Operations Manager

      2 people found this review helpful
      Customer increased Rating by 2 stars!
      Verified Reviewer
      Original review: May 6, 2020

      Pros: The food is good and the diet itself is easy to follow. Cons: Not only is the food expensive, but shipping is $29.00 and orders did not arrive in a timely fashion. I also pay $19.00 membership fee so in effect I am paying $48 in addition to food costs, and am unable to get food in time. Since you primarily eat only their food, not getting the order as promised causes disruption to the diet itself. I requested that the $29.00 fee be credited to the next purchase to make up for the disruption and was told no. Customer service was not helpful and I am waiting to hear from management. I will likely be canceling membership.

      Jenny Craig response

      Hi Wendy,

      Thank you for your review. We're sorry to hear about your experience. A Manager will be contacting you soon.

      Thank you,

      Jenny Craig Service Operations Manager

      Be the first one to find this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: April 29, 2020

      The food is absolutely disgusting and super difficult to cancel your membership! Don't do it!! Call center workers don't have any answers or know how to do anything. They won't cancel your membership and make you call more than once with extremely long wait times. I had very direct questions and was given very indirect answers. The whole company is a joke.

      Jenny Craig response

      Hi Amanda,

      We're sorry, we are experiencing higher wait times.

      We researched your account and see a team member processed your Satisfaction Guarantee Refund this morning and canceled your account as requested. We're sorry for any confusion. You'll see the refund back to your card within the next 5-7 business days.

      Thank you for trying Jenny Craig, we wish you all the best on your health journey.

      Thank you,

      Jenny Craig Service Operations Manager

      3 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: March 5, 2020

      I have done the Jenny Craig program twice. (I didn't learn my lesson the first time.) First the pros: 1. You WILL lose weight. Now the cons:

      1. The upsell. Whatever sale you are responding to, she will try to sell you the more expensive program. (The Spa Lady approach for those who remember.)
      2. The real cost. The food is VERY expensive.
      3. Nutrition. The food is high in sodium and sugar in some cases. You are just eating this in small quantities. They do follow the Canada Food Guide, but again you are just eating small portions of unhealthy food.
      4. The food is generally awful. Picture the worst airplane food in your freezer.
      5. You are not learning better eating habits. You are continuing eating unhealthy food but in small quantities.
      6. You are HUNGRY all the time. 1200 to 1500 calories, especially this type of food, is very difficult to do.
      7. Because you are not learning better eating habits, it doesn't take long to regain the weight after you end the diet.

      8. Customer service. The first time I went on this diet she upsold me to the ~$400 three year maintenance program. After one week of eating the terrible food I realized the poor nutrition was not good for me and went back to see if I could get my money back. (Not for the food, for which I had already paid $300 for 2 weeks) just for the maintenance. As soon as they realized I was done with the program, there was absolutely no warmth or friendliness and I was simply told that there were no refunds.

      So why did I go back years later? As I said, you WILL lose weight. I went back hoping that they had changed their food and philosophy but it was the same thing. This time I only paid for one month of support and one week of food, which I ended up only eating half of. Never again. Honestly, if you want to lose weight you need to change your lifestyle. Some frozen dinners is not going to make you healthy in the long run. Here is the formula for losing weight (and believe me, I have tried them all): EAT LESS AND MOVE MORE. Simple. Oh and stay away from the DNA thing. You NEVER EVER want to give away your DNA, Companies are being paid very highly for DNA. Don't fall for it. Good luck.

      Jenny Craig response

      Hi Liesl,

      Thank you for your feedback.

      We offer a variety of programs to help clients meet their short or long term weight loss goals. At Jenny Craig we use fresh ingredients to create our chef crafted meals. We pride ourselves on helping our clients build healthy habits that will lead to a healthy lifestyle. The routine of meeting with our Consultants every week and building a plan to overcome challenges helps clients learn how to overcome challenges one their own once they've met their goal. The structure of our Full Planned Menus help our clients learn healthy portion size and how to regulate their metabolism by eating several times throughout the day. They also learn how to incorporate healthy fats, fruits, and veggies with their meals. This helps our clients maximize their weight loss and keep their weight off once they have reached their goal.

      Our DNA Decoder Plan helps clients with key insights that will assist them with their weight loss. We take our clients privacy very seriously and we do not share or sell any DNA provided. Thank you again for your feedback.

      Thank you,

      Jenny Craig Service Operations Manager

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      Jenny Craig Company Information

      Company Name:
      Jenny Craig
      Phone:
      (855) 370-3036
      Website:
      www.jennycraig.com