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Last summer I was diagnosed with pre-diabetes. Meal planning, shopping and preparation was daunting to me. As and a widow and 67 years old, I just no longer wanted to deal with all that, so just didn't know what I was going to do. I tried Nutrisystem (so awful there are no words for it). Then I found BistroMD, and what a relief! The meals arrive promptly after ordering via FedEx with dry ice and I enjoy 2 meals daily simply by using my microwave. I cannot say enough about how much I enjoy this diabetic program (Silver Cuisine), not only for the ease and convenience, but for the absolutely delicious food and the selections I have to choose from. This company is so responsive and friendly when you reach out to them for any problem.
The cost may seem prohibitive for some, I being no exception - but by the time I calculated what the food I was buying at the grocery cost, and how much of it I ended up throwing away, the delicious selections available and the fact that my A1C has gone down significantly far outweigh the cost. I do have to cut corners in other areas of my life, but am happy to do so for the health benefits - not only the results I see in my blood tests, but I just generally feel so much better overall.
I found BistroMD because I wanted a complete meal program that was designed to help me lose weight and make it so that I never had to decide what to eat for myself or balance my own nutritional intake. It seemed like everything I was looking for. I was wary because I've tried other meal delivery services where I didn't actually like the food at all, but I read enough positive reviews of BistroMD to give it a try.
It has surpassed my expectations completely. I've had over 2 weeks worth of food now - that includes 3 meals and 2 snacks per day - and almost all of it is delicious. And this is coming from someone who dislikes vegetables and pretty much never eats them if another choice is available - these veggies are good. Not only that, but I haven't been feeling hungry. The first couple days were the hardest, but after that, I've been able to eat nothing but this food and feel fairly satisfied. Other diet plans - or grocery store frozen meals - I eat it and then feel hungry again an hour later. With this, even the snacks are good for at least 2-3 hours before I feel the need to eat again.
I can't say enough about how pleased I am. I have always had a hard time calling "healthy" meals good, but these really are. I look forward to eating them every day - and this is another great point. I have now seen 5 total menus and haven't had a single main meal repeated. Not a single one. For someone who needs variety and can't stand the thought of eating the same thing multiple days in a row, this is so great. If you're like me and need someone to tell you exactly what to eat in order to stick to a diet, I highly recommend trying this. I can now lose weight putting in no effort whatsoever - no planning, no shopping, no cooking, no food diaries - just unpack the box and heat the meals in the microwave - and I'm genuinely enjoying the food while doing it.
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I recently signed up for the meal plan through BistroMD and Love it! It is convenient, great tasting food and snacks. If you follow the directions about putting your food in the refrigerator 12 to 24 hours for each day's meal, the food when heated is delicious! It's super convenient especially for lunch and dinner when you work 10 hour work days. The 1st week I lost 5 pounds! Looking forward to continue this plan to hit my ideal weight goal. The promotion for the 1st week is great. After that it is a bit pricey but worth it for the taste, packaging, delivery and healthy options. It is definitely worth giving it a try.
BistroMD is outstanding. The meals taste great, portions are generous, the variety is sophisticated and phenomenal, preparation a snap -- could not ask for better. I'm on the diabetic program, and I'm amazed how their dietitians have put together satisfying meals with carbs so reasonable and protein so high. This is light years beyond Lean Cuisine in so many ways. Keeping a regular, healthy meal schedule to control blood sugar levels is challenging, and can be exhausting -- "diabetes fatigue" is a real thing. BistroMD really lightens the burden, and is a very good value for all you're getting.
Also outstanding support and advice available that really does make a difference, without demanding effort over-and-above using the meal plan. (Sure, there are a couple meals that fall into the "meh" category for me, but no big deal. I've cut back on # meals delivered to allow for some personal flexibility, i.e., breakfast of Greek yogurt/oatmeal in place of fairly heavy use of eggs in plan meals. But these are quibbles. Just including them so that you know my praise is with a critical eye.) My highest recommendation.
Do Not order from this company. I will try and keep this as short as possible. So I signed up for their three meals for five day plan at $179.00. I submitted my billing and shipping address which are different from each other. Upon review when I received the email the shipping address was correct. First of all I was suppose to get the shipment the following Wednesday but it was not shipped until Friday. On Wednesday when I received the second confirmation email for the shipment they had somehow switched the addresses. Which meant the package was shipping to the billing address an old house where no one lives.
I called Fed Ex. They stated they had not received it yet only the label had been created. I called Bistro MD. They were useless, said they could not change it. I waited until fedex received the package. They were very helpful and willing to change the address or hold the package at their facility for pickup, but guess what? Useless Bistro MD put a restriction on it so the address could not be updated and it could not be held for pickup and only they can authorize a change.
I called bistro md back to see if they would call fed ex. No answer. Left voice mail. Only thing fedex could do was return to sender which they did. Bistro MD called me back finally and I let them know the issue. Their mistake but guess what – they refused to give me a refund, claimed they could not even though it is going back to them and I am not receiving anything. They also charged me for the second shipment that day even though I had not even received the first one. Cancelled my subscription and they claimed even though the second shipment is not scheduled to ship for over another week they can cancel but they cannot stop the second shipment or refund. Needless to say I have filed a fraud report with my debit card company to try and get both charges reversed.
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I tried the food for three weeks and was not satisfied with the portions, which do not look like the photos. I had to add extra steamed vegetables to each meal to feel satisfied. I have not eaten so much trans fat, cholesterol, or sodium in the past two years. After using the WW diet and learning about good food, I did not find this very good. I don't like to cook and thought this would be more convenient, which it is. I did not approve of the snacks provided for an additional $28 a week. The cost is way more than it's worth. At $209. a week for 20 meals and still feeling hungry, I did not find it economical.
I ordered a week with a discount code. Their shipping was slow, the food is not outstanding, it's just like a dinner bought in a grocery store. I found some of them uneatable. Way too expensive for what they offer. I canceled my membership and second order.
I’ve tried Bistromd a few times for around a month at a time. Two separate times they sent me completely different meals than what I ordered. The first time I was doing five days of three meals with two snacks a day and 16 of my 25 items were wrong. At this time they apologized and said they’d credit my account for the amount that was wrong. They never do. This time when I started it up again with the same plan I got ONE meal and THREE snacks correctly and everything else was wrong, including a ton of seafood, which made me feel like they were just using me to get rid of unpopular meals that have been sitting around.
I contacted customer service asking to be refunded and they said I did not make changes in time for the deadline (which is NOT true as the dates the meals were said to be planned for was this week in question), but I have no proof and they are refusing to refund me. It's very frustrating because this plan has helped me lose weight and I would continue it if I didn’t feel like I was throwing around $170 a week on meals I won’t eat. This company made me feel like they don’t care about me, just the bottom line, by sending me unpopular meals they need to get rid of just to make a ton of money off of me. It’s not worth it. Don’t use this company!
I put an order in for my elderly mother, who requires special meals for her heart. When two weeks passed without a delivery, I called Bistro MD & was told,
"Oh sorry ... we cancelled your account because we didn't have a full name for the customer". I did not receive a phone call, an email NO CONTACT WAS MADE WITH ME, WHATSOEVER to tell me any of this. We were simply dismissed by this company, because they didn't feel like following through. I cannot stress enough, how angry I am over this horrible handling of a customer account. They have lost our business and we will be sure to let others know about how inept and uncaring they are.
The food is horrible and their shipping policy doesn't work at all. I ordered my first delivery and it wasn't delivered until Monday of the following week. I tried the food and didn't like it at all. On the same day, Monday, I went to my on-line account and cancelled my account. On Tuesday I received an email saying my net shipment was in pre-shipment status. The tracking number had been created by FedEx but it had not been shipped. I called them and the operator told me that because it was done on-line I couldn't cancel but that if I had called in person I could have cancelled it. How in the world was I supposed to know that? Now I am going to be stuck with 20 meals that are inedible. I definitely would not recommend this company.
bistroMD author review by ConsumerAffairs
Frozen, doctor-designed meals delivered with the distinct dietary needs of men and women in mind. Customizable menus run five or seven days, starting at $89.96, with gluten-free and diabetic options.
Menu choices: Choose from over 150 chef-prepared bistroMD breakfast, lunch and dinner entrees that are ready to eat in five minutes or less.
Skip a delivery week: The delivery scheduling tool lets users pause their program for business or vacation travel, holidays or other events.
Members-only support group: Free access to the bistroMD community is included with every program. Ask questions, share stories, and give and receive motivation.
Connect with experts: Set up free consultations with your own personal registered dietitian, access the online health library and receive weekly program materials and access to webinars.
Optional snack program: The EATS (Essential and Tasty Snacks) program can be added to any plan, starting at $3 a day.
Best for women: Women’s programs average 1,200 calories per day with snacks and include options such as gluten-free, heart-healthy, diabetic and a menopause plan.
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